Shipping policy

1. Processing Times

All orders are processed within 1–3 business days. During high‑volume drops or restocks, processing may take slightly longer.

You will receive a confirmation email once your order has been shipped.

2. Shipping Times

Estimated delivery times:

• Switzerland: 1–3 business days

• Europe: 7–14 business days

• International: 7–14 business days

Delivery times may vary due to customs, weather conditions, or carrier delays.

3. Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight. We do not control carrier pricing.

4. Tracking

All orders include a tracking number. Tracking information will be emailed to you once your order ships.

5. Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees. These charges are not included in our prices and are the customer’s responsibility.

6. Wrong Address Policy

If you entered an incorrect address, contact us immediately. Once the order has shipped, we cannot change the address or refund the order.

7. Lost or Stolen Packages

Bando Society is not responsible for:

• Packages marked as delivered but not received

• Lost or stolen parcels

• Delays caused by the carrier

If an issue occurs, we recommend contacting the carrier directly.

8. Contact

For any shipping questions, reach us at:

bandosociety7@gmail.com